Fayetteville Technical Community College (2024)

Refund & Enrollment Policy

Refund Policy

Refund Policy

The refund policy for Fayetteville Technical Community College’s Corporate & Continuing Education Division was established by the North Carolina Department of Community Colleges in Raleigh on October 15, 1993 and updated May 16, 2014. The full refund policy is listed in the State Board of Community Colleges Code 1E SBCCC 900.2 with a brief statement of the policy below:

1. A pre-registered student who officially withdraws from a Continuing Education class(es) prior to the first section meeting of the

   refund by completing an official request form. In order to be eligible for a 100 percent refund, it is required that a student’s drop request be made prior to

   the first class meeting and FTCC encourages students to request a drop at least 24 hours before the first class meeting.

2. Class will be eligible for a75 percent refund will be given if a student officially withdraws after the start of the class and prior to the 10 percent point of the class. This applies toall courses except a course that begins and ends on the same day. A refund shall not be granted after the start of a course that begins and ends on thesame day.

3. No refunds will be given after the 10 percent of class meetings.

Enrollment Policy

Enrollment Policy

Registration can be achieved through the Learn FTCC website. When you submit your completed registration, you will receive an e-mailed receipt.

Deadline for registration is 5:00 P.M. (EST) Wednesday, a week before the course begins.

*Please Note*

1. To be officially enrolled in a course, students MUST log on and complete Quiz 1 by the first Friday of a course.
2. To receive a passing grade for the course, students MUST complete 9 out of 12 quizzes and pass the final exam with a grade of a 70 or better. Failure to meet both requirements will result in a grade of "U" or unsatisfactory.

Accessing your course classroom:

1. Please visitwww.ed2go.com/ftcc.
2. Double-check your receipt to make sure that you choose the correct course title and date!
3. Once the home page pulls up, please type the course name into the"Search Catalog"bar at the top of the screen and press enter.
4. When the course description pulls up, please click the red"Add to Cart"button.
5. Choose your course date from the listing of dates in the "Session Date" drop down menu, and select the"Continue to Checkout"button.
6. On the next page, if you are a returning student, please enter your e-mail address and password in the appropriate fields. At that point, continue through the steps until you reach the"Checkout"page.
7. If you have never taken an Ed2Go course before, please create a username and password by clicking the link for new students. After creating your username and password, continue through the steps until you reach the"Checkout"page.
8. Please click the"Checkout"button.
9. After clicking the"Checkout"button, you will be taken to a page where you will read through the registration and payment information.
10. If you have already registered and paid your registration fee on the Learn FTCC website, you will not need to make a payment for your course. At that time, please click on the"Enter My Classroom"button.
11. If you have not registered and paid your registration fee on the Learn FTCC website, you will be directed to the Learn FTCC website to register and pay your registration fee. Afterwards, please click on the"Enter My Classroom"button.
12. On the next page, please click the"Orientation"button on the next page and complete it.
13. Write down your username and password in a safe location!
14. On the start date of your course, you will return to thewww.ed2go.com/ftcchome page, and click on the"Classroom"link to access your course or courses.

Computer & Course Materials Requirements

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Computer Requirements

Requirements:

Hardware Requirements:

• This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.